Knowledge Process Outsourcing

Knowledge Process Outsourcing is deemed as the next growth sector of the global outsourcing industry. But what is Knowledge Process Outsourcing?

Wikipedia says that

Knowledge process outsourcing is a form of outsourcing, in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization, which may be in the same country or in an offshore location to save cost.

KPO is another form of outsourcing but tackles more complex responsibilities. Examples of KPO are market research, legal research and patent research services. Because of the complexity of the responsibilities KPO companies get the best professionals for the job which is never cheap.

Because KPO is very much in its infancy, it is not as clear yet as the outsourcing that is common nowadays like call center outsourcing.

But if it's going to be the next big thing, it sure helps to know more about knowledge process outsourcing even now.